Macmillan Cancer Support

Background

Macmillan Cancer Support is a major UK charity maintaining a high-profile with the public. They wished to have a sound platform for the 2011 re-launch of their e-commerce shop as part of their main web site, and appointed Prism DM to engineer and host their newly designed site.

Solution

Prism was able to leverage their stable e-commerce components to deliver the new site to MCS on time at a reasonable cost. Using Prism’s in built integrations for payment processing, warehouse and customer service, MCS now have a sound service platform to expand their offerings on the site, and provide the best service to their important donor base.

Results

Without any special promotional activity sales are already up 120% compared to those before re-launch. MCS are now busily planning their new product range, confident that they now have a scalable solution.

Macmillan Cancer Support

“At Prism DM,  each client is treated as an individual – the Macmillan online shop website and the customer service offering was tailored to our needs and requirements. Prism are a personal and friendly team who have remained flexible and adaptable to meet Macmillan’s specific needs.  They are a pleasure to work with, from the receptionist right through to the Managing Director..”
Laura Cloke
Head of Sales
Macmillan Cancer Support