Macmillan Cancer Support is a major UK charity maintaining a high-profile with the public. They wished to have a sound platform for the 2011 re-launch of their e-commerce shop as part of their main web site, and appointed Prism DM to engineer and host their newly designed site.
Prism was able to leverage their stable e-commerce components to deliver the new site to MCS on time at a reasonable cost. Using Prism’s in built integrations for payment processing, warehouse and customer service, MCS now have a sound service platform to expand their offerings on the site, and provide the best service to their important donor base.
Without any special promotional activity sales are already up 120% compared to those before re-launch. MCS are now busily planning their new product range, confident that they now have a scalable solution.
“At Prism DM, each client is treated as an individual – the Macmillan online shop website and the customer service offering was tailored to our needs and requirements. Prism are a personal and friendly team who have remained flexible and adaptable to meet Macmillan’s specific needs. They are a pleasure to work with, from the receptionist right through to the Managing Director..”
Head of Sales
Macmillan Cancer Support