Click & Collect
It’s clear that companies that take a Multi-channel approach to their businesses are reaping rewards. By using Prism’s ‘Click & Collect’ systems you can offer an additional service across all of your order channels.
Now you can unite your consumer market via our ‘Click&Collect’ software and your customers can enjoy the ease of on-line shopping with all the benefits and convenience of visiting a physical store. As customer shopping expands across a variety of channels, many customers prefer to browse on-line and then reserve a product for collection from a local shop, either for their convenience or through the desire to inspect the product before accepting it.
- Customers appreciate a click and collect service because it saves them time.
- They can confirm that a product is in stock, and check the price, before heading to the store.
- More convenient than mail order, because it ensures that they get the product when they want it.
- There’s no need to stay in for a delivery van, or worry about lost or mis-handled packages.
You as the Retailer also gain from using click and collect because this service brings customers into your stores thereby increasing the likelihood of cross-selling and impulse buys as well as offering a better personal service.